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FLAT SHIPPING RATE NATIONWIDE $15 (POSTAGE & HANDLING)
SHOP NOW. PAY LATER INTEREST-FREE WITH LAYBUY OR AFTERPAY...
SHIPPING POLICY
Plant orders are shipped every Mondays & Tuesdays only, to ensure your plants are not held in courier depots over the weekend. Other than plant orders, we will ship your order on any other day.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
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Each order may only ship to a single address. All orders are sent with a non-signature required, if you would have specific delivery requirements, please note this on your purchase.
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You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active once the order has been picked up by the courier.
RETURN & REFUND POLICY
We do not accept returns or exchanges so please choose your plant/order wisely. All sale is final. You are very welcome to chat with us to get more information about any of our products before your final purchase.
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If your plant has suffered significant damage during transit please contact info@fabgardenmama.co.nz within 2 days, with photos and we will lodge a claim with our courier provider and aim to provide a refund of your purchase.
PAYMENT METHOD
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.