top of page

Is Click & Collect a FREE service?

Yes – Click & Collect is FREE for all orders.

How long do you hold Click & Collect orders?

We hold Click & Collect orders for 10 calendar days after you receive your collection notification.

If you do not collect your order within 10 calendar days we cancel the items and refund the order back to the payment method used when placing your order.


Can someone collect my Click & Collect order for me?

Yes - family and friends can collect your order on your behalf. Just make sure they bring:

  • A copy of the order collection notification

  • A note signed by you, detailing who will be collecting the order on your behalf

  • Their own photo ID to match the approved name for collection


What time can I collect my order from the store?

Please wait for your confirmation email or SMS prior to collecting your order – normally sent within 24 hours of placing your order.

bottom of page